In this article, learn which user role settings are needed to manage user access to the Chatmeter Workflow tool. 

Find detailed information about configuring user role settings for social in the help articles Managing LocationHQ Users and Managing LocationHQ Roles (User Types) in the Settings section.

Some social activity can be managed through the Settings functionality. See the help article Social Account Activities in Settings in the Settings section of Chatmeter Support Center.

Social management settings

For a user who needs to manage Social posts through Workflow, use the following settings in the Social section on the Settings page:

Submit Social Post Drafts—The user can submit social post drafts, but their drafts must be approved by a user with Approve Social Posts in their user role before the drafts are published

Approve Social Posts—The user can publish their own social media posts without needing approval. They can also approve, edit, or reject posts that other users have submitted. Access to Social Publishing without Approve Social Posts permission requires the user to submit posts as drafts to be approved before publishing.

Submit Social Comment Drafts—The user can submit draft responses to social posts, but their drafts must be approved by a user with Approve Social Comments in their user role before the drafts are published.

Approve Social Comments—The user can publish their own responses to social media posts without needing approval. They can also approve, edit, or reject responses that other users have submitted. Access to Social Publishing without Approve Social Comments requires the user to submit responses as drafts to be approved before publishing.