Current data sources include:
|
Reviews |
|
Response rate: Show in percentage |
| Response count: Number of responses |
| Review count: Number of reviews |
| Average rating: Based on the 5-star scale |
| Positive count: 4 and 5 stars |
| Neutral count: 3 stars |
| Negative count: 1 and 2 stars |
| Facebook recommendations: Number of recommending and not recommended |
|
Listings |
| Listings Presence: Percentage of expected listings found |
| Missing listings: Number of missing listings |
| Duplicate listings: Number of duplicate listings |
| Name: Business name |
| Address: Business physical address |
| Phone: Business phone number |
|
Scoring |
| Search score: A composite of a location’s web and local rankings, as well as activity relative to benchmarks across a variety of local search analytics. |
| Listings score: A measure of how accurate and well-curated the listings are for a location. |
| Reviews score: A cumulative analysis of a location’s reviews, including quality, responsiveness, and growth over time. |
| Social score: An accumulation of metrics determined by expectations set for a location’s social media activity, presence, and popularity. |
| Competitors: An aggregate of comparative metrics that analyze a location’s scores alongside its competitors’ scores in a variety of categories. |
|
Social |
| Fan Count: The number of fans. |
|
Media |
| Media count: count of media by a provider |
| Post count: Number of posts |
|
Workflow |
| Task Stats: Not started, In-progress, Pending Approval, Unapproved, and Completed |
| Task Count: The number of tasks. |
| Assigned Count: The number of tasks assigned |
| Task Type: Type fo task. |
| Assignee: Names of assignees. |
| Priorities: Low, medium, and high. |
|
Pulse |
| Sentiment: Positive, neutral and negative. |
| Category: Grouping topics based on sentence themes |
| Topics: The subject(s) of a sentence or what the sentence is about. |
| Attributes: Word or words describing the topic. |
|
Review Builder |
| Campaigns count: Number of campaigns |
| Emails sent: Number of emails sent |
| Emails opened: Number of times an email was opened |
| Form viewed: number of time a form was viewed |
| Review Submitted: The number of times a review was submitted by the user. |