Current data sources include:
Reviews |
Response rate: Show in percentage |
Response count: Number of responses |
Review count: Number of reviews |
Average rating: Based on the 5-star scale |
Positive count: 4 and 5 stars |
Neutral count: 3 stars |
Negative count: 1 and 2 stars |
Facebook recommendations: Number of recommending and not recommended |
Listings |
Listings Presence: Percentage of expected listings found |
Missing listings: Number of missing listings |
Duplicate listings: Number of duplicate listings |
Name: Business name |
Address: Business physical address |
Phone: Business phone number |
Scoring |
Search score: A composite of a location’s web and local rankings, as well as activity relative to benchmarks across a variety of local search analytics. |
Listings score: A measure of how accurate and well-curated the listings are for a location. |
Reviews score: A cumulative analysis of a location’s reviews, including quality, responsiveness, and growth over time. |
Social score: An accumulation of metrics determined by expectations set for a location’s social media activity, presence, and popularity. |
Competitors: An aggregate of comparative metrics that analyze a location’s scores alongside its competitors’ scores in a variety of categories. |
Social |
Fan Count: The number of fans. |
Media |
Media count: count of media by a provider |
Post count: Number of posts |
Workflow |
Task Stats: Not started, In-progress, Pending Approval, Unapproved, and Completed |
Task Count: The number of tasks. |
Assigned Count: The number of tasks assigned |
Task Type: Type fo task. |
Assignee: Names of assignees. |
Priorities: Low, medium, and high. |
Pulse |
Sentiment: Positive, neutral and negative. |
Category: Grouping topics based on sentence themes |
Topics: The subject(s) of a sentence or what the sentence is about. |
Attributes: Word or words describing the topic. |
Review Builder |
Campaigns count: Number of campaigns |
Emails sent: Number of emails sent |
Emails opened: Number of times an email was opened |
Form viewed: number of time a form was viewed |
Review Submitted: The number of times a review was submitted by the user. |